Returns, Replacements & Refund Policy

1. Damaged or Tampered in Transit

Due to the medicinal and hygienic nature of Siddha & Ayurveda classical products, open consumables cannot be returned for resale. However, if your order arrives damaged, leaking, or with a broken seal, please notify us within 48 hours of delivery with a photograph. We will immediately dispatch a free replacement.

2. Wrong Item Delivered

In the unlikely event that you receive an incorrect product, our fulfillment team will arrange a complimentary pickup and immediately dispatch the correct product at zero additional charge.

3. Refund Processing

Approved refunds are credited back to the original source (UPI / Netbanking / Debit Card) within 3-5 business days.

4. Support Contact

For return requests, message our care desk at ruthramedicines@gmail.com or WhatsApp +91 9043434226.